Terms and Conditions for Booking

1. Cancellation Policy

   • We understand plans can change! To ensure fairness to other members and our instructors:

     • Cancellations must be made at least 8 hours before your scheduled class.
     • Late cancellations or no-shows will result in a forfeiture of the session as well as a $10 charge.
     • For unlimited memberships, repeated no-shows and repeated late cancellations will be charged a $10 fee and may result in restricted booking privileges.

     Please cancel or reschedule your session via the gym desk app or on our website. You can also email us at hello@thewholeyoustudio.com
     .

2. Refund Policy

   • Refunds are not provided for missed or unused sessions. Sessions can be rescheduled within the guidelines of our cancellation policy above.

3. Arrival and Timeliness

   • Please arrive on time for each session. Sessions that start late due to client delay will end at the originally scheduled time.

4. Health and Safety

   • By booking, you acknowledge that you are physically able to participate in the session. If you have any medical conditions, please consult your healthcare provider before starting a fitness program.

5. Liability Waiver

   • Participation in sessions is at your own risk. By booking, you agree to release The Whole You Wellness Studio and its staff from any liability for injuries, accidents, or health issues arising from participation.

6. Photo/Video Consent (if applicable)

   • By attending, you consent to the use of any photos or videos taken during the session for promotional purposes, unless you notify us otherwise in writing.

7. Payment Terms

   • Payment is required at the time of booking. For memberships, payments are recurring and will be billed according to the membership agreement. We do not accept cash payments or onsite bookings.

8. Session Modifications

   • The studio reserves the right to make changes to session formats, instructors, or class offerings based on availability and scheduling needs.

9. COVID-19 Precautions (if applicable)

   • Please adhere to any posted health and safety guidelines related to COVID-19, including mask requirements or social distancing protocols if in effect.

10. Code of Conduct

• Respectful behavior towards staff and other members is expected at all times. Disruptive or inappropriate behavior may result in termination of services without refund.

11. Important Policy for Drop-Ins:
Studio doors are locked 5 minutes after the scheduled start time. If you are not an active member with key access, you will not be able to enter once the door is locked. Please plan to arrive early.

Acceptance of these terms is required to proceed with your booking. By booking, you agree to adhere to the above policies and conditions.